Contact us

Buyer Services provides assistance to buyers in English, French and Polish as well as other languages upon request. They help with registration, bidding, payment (accept wire transfers and process payments) vehicle details, complaints etc. They will answer your questions about buyer rules, auction policies and all web application issues. Please contact Buyer Services via phone, e-mail.

For any inquiries that require immediate attention after regular business hours, please contact Helpdesk.

HELPDESK: 24 HOUR SERVICE
Phone: 1-866-485-4285
Email:  helpdesk@impactauto.ca

Phone:  Canada
    - English 289-374-3919
    - French 450-452-4043

Fax:  Canada
    - English 905-896-9001
    - French 450-452-2579

Email:  buyerservices@impactauto.ca

Hours:  Monday-Friday 9:00 am-5:00pm

Contact us

Complete this section to have a customer service representative contact you

*Indicates a Required Field

2000 characters left
* If you require more space, please email us at buyerservices@impactauto.ca.