Payments: Frequently Asked Questions

Vehicle and invoice payment using Interac Online payment is the easiest, fastest and most convenient way to pay, obtain your Bill of Sale and Gate Pass to pick-up your vehicle purchases.

To provide this secure payment method, Impact has partnered with INTERAC Online.

What You Should Know?

Who can participate?

  1. Any buyer who holds a Canadian drawn bank account may use this service including International buyers.

What Canadian Banks or Credit Unions participate in Interac Online?

  1. Currently Bank of Montreal, Scotia Bank, Toronto Dominion, Royal Bank of Canada and First Nations Bank of Canada participate in this service.
  2. CIBC is the only major bank not participating.
  3. Provincial Credit Unions also participate.

Is there a limit to how much I can pay each time?

  1. Yes, your daily Interac online payment limit is set by your financial institution. Please contact your financial institution to obtain or increase your daily limit.

Can you use a VISA / Debit card?

  1. No, VISA / Debit is not supported.

How Do I Get Started?

If you meet the above criteria to use this service, please follow the following steps to make your vehicle payment using INTERAC Online. Otherwise please contact your financial institution on how you can get set-up.

  1. Go To My Auction Center Dashboard.
  2. Click on ‘My Vehicles To Be Paid’ button.
  3. Here you will find the total outstanding balance and a list of vehicles that you can choose to pay.
  4. Select vehicles and invoices can be paid by applying the checkmark.
  5. A running total will update as you select and deselect vehicles to be paid.
  6. Click on ‘Proceed to Checkout’ and verify your payment details on the next page.
  7. If your payment is successful you will get a receipt outlining the details, including the Bill of Sale(s) and Gate Pass(s).
  8. Both the Bill of Sale and Gate Pass are located in the vehicle history section for future reference.

More About Interac Online Payments

Can I make partial payments through this service?

  1. Partial payments are not accepted. Only full payment is authorized.

If my payment doesn’t work the first time, can I try again?

  1. Yes, if your first payment didn’t go through you can try again with the same bank or try with another financial institution.

How do I know what my Interac limit is and can I have it increased?

  1. Please contact your Bank to determine what your Interac limit is for e-transfers / 3rd party payments.
  2. To inquire about an increased limit, please contact your bank.

Receipts for vehicles paid along with Bill of Sale and Gate Pass?

  1. You will get a receipt outlining the details paid along with the Bill of Sale(s) and Gate Pass(s).
  2. Both the Bill of Sale and Gate Pass are located in the vehicle history section for future reference.

Can I pay any time of day?

  1. Yes, this service is available at impactauto.ca 24 hours day by logging in.

Is there a cost for this service?

  1. There is no cost for this service.

Other Payment Options

Can I still make payments directly at one our Impact branch locations?

  1. Yes, you can still make payments directly at any of our branch locations across the country.

For more information or assistance please contact Buyer Services by email at buyerservices@impactauto.ca or by calling (289) 374-3919.